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Linkup Studio is a full-cycle digital product development company with 11 years of market experience. We specialize in software design, development, management, and marketing. Founded in Lviv, Ukraine, our main operations are now based in Wroclaw, Poland, with representatives in Tallinn, Estonia, and New York, USA. Over the past eleven years, we have worked in more than 35 countries and successfully completed over 150 projects worldwide. We’ve collaborated with renowned brands such as Porsche, TATA, BOSCH, FreeStone Group, and Reverso, earning top design and software awards. Linkup is part of InSoft Partners, a group of companies with over 1,000 talented professionals operating globally.

Award-Winning Customer Support Outsourcing. Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally. Our goal is to simplify customer service for world-class brands by delivering KPI-driven contact centers in 18+ languages. Our customers reduce up to 70% of costs compared to expenses on in-house contact centers while increasing the quality. We are a trusted service provider for WizzAir, Metro Cash & Carry, Bolt, Yves Rocher, Fareportal, the Cabinet of Ministers of Ukraine, etc

Wiseboard helps businesses overcome growth challenges by connecting with advisors who guide across BizDev, Marketing, and Sales toward sustainable results, saving 2-3 years and avoiding costly mistakes.  Areas where Wiseboard can get businesses out • Delivery & Operations• Business Development / Client Partnership / Account Management• Marketing• Sales• Service Development / Productization• Industry-Specific Expertise (HealthTech / FinTech / IoT, etc. )• HR / Business Partnership / Recruiting• Venture Building / New Product Launch• Product Management• M&A Symptoms and Use Cases by Area I. Delivery & OperationsC-level executives find themselves constantly managing operations and troubleshooting issues; projects are falling through or failing; misalignment exists between presales and delivery; challenges arise with managed teams; utilization rates are low; frequent client complaints; a high percentage of administrative tasks; GPM < 60%, NPM < 20%.  II. Business DevelopmentStruggling to add new roles within existing projects, rates are not being reviewed, clients are not recommending your services, and some are opting out; there’s a lack of understanding about project dynamics and client plans; no upselling opportunities exist on accounts, and systematic processes are absent (QBRs, ADPs, KPIs).  III. MarketingThe inbound funnel is weak, primarily yielding small, short-term projects from startups rather than mid-sized enterprises; there’s uncertainty about niche positioning, competitive strategy, service promotion, and channel selection.  IV. SalesQuality leads from outbound efforts are lacking, resulting in numerous small projects, with difficulty winning larger deals.  V. Service Development / ProductizationDetermining how to shape and structure the service line to enhance the customer journey, including competencies, action items, deliverables, KPIs, and packaging.  VI. Industry-Specific Expertise (HealthTech / FinTech / IoT, etc. )Exploring the market landscape to identify growing subsegments and use cases worth pursuing and investing in. Stimulating clients to uncover upsell opportunities and growth, tailored to industry specifics.  VII. HR / Business Partnership / RecruitingTransforming the HR function into a strategic partner for line managers and a business partner for delivery, resource management, and staffing.  Assisting in filling business-critical and Go-to-Market positions (Delivery / Business Development / Account Management / Sales / Marketing).  VIII. Venture Building / New Product LaunchCreating a pipeline for launching new products, similar to Genesis or Netpeak, or successfully launching a single product after selecting a niche.  IX. Product Management for New ProductsFinding product-market fit, developing the MVP, executing go-to-market strategies, and scaling thereafter.  X. M&AOwners looking to sell their business or secure investments for new products.