Understand your customers like never before
YouScan is an AI-powered social listening platform, designed to empower brands, agencies and startups in monitoring consumer opinions and mentions of their products or brand, thereby enabling the discovery of invaluable insights.
The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and recently announced – Insights Copilot, an intelligent social media listening assistant powered by ChatGPT.
By leveraging YouScan, marketers, researchers, CX experts, and PR professionals gain a comprehensive understanding of their customer base by delving into three pivotal aspects:
1. "What they say"
With the aid of YouScan's robust text analysis capabilities, particularly the integration of ChatGPT Insights Copilot, effortlessly comprehending consumer opinions about brands, competitors, and events becomes a reality.
2. "What they do"
YouScan's Visual Insights delve into the world of social media images, providing an in-depth analysis of real-life interactions between people and brands or products. This includes the identification of brand logos and the generation of automated reports infused with visual content analysis.
3. "Who they are"
YouScan's Audience Insights feature proves indispensable in understanding the demographics, interests, and occupations of people engaged in discussions pertaining to brands and various topics across social media platforms.
Additionally, YouScan offers seamless integration with numerous third-party CRM, HelpDesk, and messenger applications, like Slack and Microsoft Teams. Comprehensive customer support is provided through multiple channels, including phone, email, and extensive documentation.
