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💬 UniTalk — a customer communication platform in one windowAll-in-one: calls, SMS, messengers, email, CRM, and AI tools•    8+ years on the market•    100+ million phone calls per month•    40+ free integrations•    Clients in 135+ countries•    24/7 customer support

Award-Winning Customer Support Outsourcing. Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally. Our goal is to simplify customer service for world-class brands by delivering KPI-driven contact centers in 18+ languages. Our customers reduce up to 70% of costs compared to expenses on in-house contact centers while increasing the quality. We are a trusted service provider for WizzAir, Metro Cash & Carry, Bolt, Yves Rocher, Fareportal, the Cabinet of Ministers of Ukraine, etc

Wiseboard helps businesses overcome growth challenges by connecting with advisors who guide across BizDev, Marketing, and Sales toward sustainable results, saving 2-3 years and avoiding costly mistakes.  Areas where Wiseboard can get businesses out • Delivery & Operations• Business Development / Client Partnership / Account Management• Marketing• Sales• Service Development / Productization• Industry-Specific Expertise (HealthTech / FinTech / IoT, etc. )• HR / Business Partnership / Recruiting• Venture Building / New Product Launch• Product Management• M&A Symptoms and Use Cases by Area I. Delivery & OperationsC-level executives find themselves constantly managing operations and troubleshooting issues; projects are falling through or failing; misalignment exists between presales and delivery; challenges arise with managed teams; utilization rates are low; frequent client complaints; a high percentage of administrative tasks; GPM < 60%, NPM < 20%.  II. Business DevelopmentStruggling to add new roles within existing projects, rates are not being reviewed, clients are not recommending your services, and some are opting out; there’s a lack of understanding about project dynamics and client plans; no upselling opportunities exist on accounts, and systematic processes are absent (QBRs, ADPs, KPIs).  III. MarketingThe inbound funnel is weak, primarily yielding small, short-term projects from startups rather than mid-sized enterprises; there’s uncertainty about niche positioning, competitive strategy, service promotion, and channel selection.  IV. SalesQuality leads from outbound efforts are lacking, resulting in numerous small projects, with difficulty winning larger deals.  V. Service Development / ProductizationDetermining how to shape and structure the service line to enhance the customer journey, including competencies, action items, deliverables, KPIs, and packaging.  VI. Industry-Specific Expertise (HealthTech / FinTech / IoT, etc. )Exploring the market landscape to identify growing subsegments and use cases worth pursuing and investing in. Stimulating clients to uncover upsell opportunities and growth, tailored to industry specifics.  VII. HR / Business Partnership / RecruitingTransforming the HR function into a strategic partner for line managers and a business partner for delivery, resource management, and staffing.  Assisting in filling business-critical and Go-to-Market positions (Delivery / Business Development / Account Management / Sales / Marketing).  VIII. Venture Building / New Product LaunchCreating a pipeline for launching new products, similar to Genesis or Netpeak, or successfully launching a single product after selecting a niche.  IX. Product Management for New ProductsFinding product-market fit, developing the MVP, executing go-to-market strategies, and scaling thereafter.  X. M&AOwners looking to sell their business or secure investments for new products.

Span LLC is part of the international Span Group headquartered in Croatia, with over 30 years of experience in building and developing information systems for businesses worldwide. With three decades of experience, Span has become a trusted technology partner for companies in the global market. In the past 5 years alone, the team has successfully delivered over 1,400 complex IT projects. The company maintains strategic partnerships with leading global manufacturers of IT equipment, data center solutions, software, and major public cloud service providers. Span places particular emphasis on its Microsoft partnership, holding 12 advanced specializations in key areas: from infrastructure and security to modern solutions using artificial intelligence. In Ukraine, the Span team has been operating since 2018 and has already twice earned the Microsoft Partner of the Year status! The Ukrainian team of certified specialists helps businesses, government institutions, and charitable organizations modernize their operations through modern technologies. The company`s services include: building cloud and on-premises infrastructure, strengthening cybersecurity, automating business processes, implementing data analytics systems, software audit and licensing, technical support, deploying enterprise AI solutions, and many others. Span Ukraine`s comprehensive approach ensures maximum effectiveness of implemented solutions. This includes training sessions for users to help them work effectively with new tools, specialized training for clients' technical teams, as well as ongoing technical support and consultations at all stages of cooperation. Span builds a true ecosystem around its clients, growing side by side with their business through regular free training events on new technologies, sharing international project experience, and organizing technology meetups together with leading software vendors.

Blackthorn Vision is a software development company that specializes in creating custom solutions to meet any business needs. Founded by a team of experienced engineers, we’ve been providing our services since 2009. We are dedicated to helping companies bring their ideas to life and embrace innovations. Our team is focused on delivering quality products and supporting clients at every stage of their project’s lifecycle – from product discovery to implementation to post-launch optimization. Blackthorn Vision is there when you need us most. Reach out today and start making your vision a reality tomorrow!

We connect tech-oriented companies and startups with exceptional remote software engineers across the world, focusing on talent from Eastern Europe.

Edver is a company specializing in IT Managed Services, CRM Consulting, and Enterprise App Modernization.

Founded in 2020 by a brilliant ethical hacker and a former CTO, Iterasec has grown into one of the leading penetration testing companies in Eastern Europe. We specialize in high-impact and in-depth security testing – from web and mobile apps to complex infrastructures, IoT, automotive systems, networks, and cloud environments. At Iterasec, we don’t just test – we think deeper and add value. We have built and retained one of the best pentesting teams in Ukraine and Poland and offer simply an unbeatable quality-price ratio. We are truly proud of each and every employee and believe this is our core differentiator.  Our clients are fast-moving startups as well as Fortune 500 giants and world-renowned automotive and cloud companies. Trust us to simulate real-world threats and deliver results that matter.

Since 1999, UST has collaborated with the world's leading companies, creating a powerful impact through transformation. Our digital solutions, proprietary platforms, engineering expertise, R&D, and innovation ecosystem transform key challenges into impactful, disruptive solutions. With deep industry knowledge and a future-ready approach, we bring expertise, innovation, and agility to our clients’ organizations—delivering measurable value and driving positive, lasting change for them, their customers, and communities worldwide. In 2022, UST expanded its presence in Eastern Europe by acquiring the Ukrainian outsourcing company ITernal Group, marking its first office in Ukraine. This acquisition strengthened UST’s position in the Ukrainian market and contributed to the development of the local IT ecosystem. (inventure. com. ua).  In 2024, UST further expanded its SAP partnership into the Ukrainian market in the Sell and Service areas, achieving Silver partnership status.  Together, with 30,000+ employees across 30+ countries, we build for boundless impact—touching billions of lives in the process. For more insights, watch this discussion.  

Cloud and Agile Transformation Company. Symphony Solutions is a Dutch based cloud transformation company. Throughout the 10-year history, we have grown to nearly 600 people in 5 different locations. The company’s investment in Agile Transformation, supported by LACE and a growing core of SAFe 4. 6 certified experts, has led to consultancy for their biggest clients as well as those in communities they serve. Areas of Expertise: Cloud Solutions iGaming Dedicated teams/ ODC (Offshore Development Center) Agile Transformation Service Design Educational Services About Company: 5 locations: Netherlands, USA, Poland, Ukraine, Macedonia 4 delivery centers: Netherlands, Poland, Ukraine, Macedonia 35+ international clients In business since 2009 550 employees Symphony’s commitment has always been to invest time and attention into the people and trusting them to focus on the business. That is the chain. When that happens, the people own the projects, the clients own the results, and the partnership is strengthened and perpetuates.

Understand your customers like never before YouScan is an AI-powered social listening platform, designed to empower brands, agencies and startups in monitoring consumer opinions and mentions of their products or brand, thereby enabling the discovery of invaluable insights. The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and recently announced – Insights Copilot, an intelligent social media listening assistant powered by ChatGPT. By leveraging YouScan, marketers, researchers, CX experts, and PR professionals gain a comprehensive understanding of their customer base by delving into three pivotal aspects: 1. "What they say" With the aid of YouScan's robust text analysis capabilities, particularly the integration of ChatGPT Insights Copilot, effortlessly comprehending consumer opinions about brands, competitors, and events becomes a reality. 2. "What they do" YouScan's Visual Insights delve into the world of social media images, providing an in-depth analysis of real-life interactions between people and brands or products. This includes the identification of brand logos and the generation of automated reports infused with visual content analysis. 3. "Who they are" YouScan's Audience Insights feature proves indispensable in understanding the demographics, interests, and occupations of people engaged in discussions pertaining to brands and various topics across social media platforms. Additionally, YouScan offers seamless integration with numerous third-party CRM, HelpDesk, and messenger applications, like Slack and Microsoft Teams. Comprehensive customer support is provided through multiple channels, including phone, email, and extensive documentation.

Salesforce, Technology, Managed Services & App Dev. Customertimes is a global consulting and solutions provider, known for its expertise in driving business success through innovative technology solutions. Specializing in digital transformation, Customertimes helps clients streamline processes, optimize operations, and foster growth. The company offers strategic consulting, technology implementation, and ongoing support, empowering organizations to achieve sustainable success. Trusted by clients worldwide, Customertimes brings deep industry expertise and a client-centric approach to every project. With an agile adoption of emerging technologies, Customertimes helps clients stay ahead of the competition. With a strong global presence, the company serves clients locally and internationally, while remaining committed to excellence, innovation, and customer success. Businesses looking for transformative results in the digital age can confidently partner with Customertimes.