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Award-Winning Customer Support Outsourcing. Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally. Our goal is to simplify customer service for world-class brands by delivering KPI-driven contact centers in 18+ languages. Our customers reduce up to 70% of costs compared to expenses on in-house contact centers while increasing the quality. We are a trusted service provider for WizzAir, Metro Cash & Carry, Bolt, Yves Rocher, Fareportal, the Cabinet of Ministers of Ukraine, etc

Founded in 2014, Innora is a forward-thinking technology company specializing in UiPath RPA and AI. Over the years, we have built a strong foundation in developing and deploying automation solutions that help companies streamline their operations, reduce costs, and accelerate digital transformation. Key Areas of Expertise:UiPath RPA: We harness the power of UiPath to create custom robotic process automation solutions. Our experienced team ensures seamless implementation, optimizing business processes to drive measurable results. AI Agents: Leveraging cutting-edge artificial intelligence, we design and deploy AI agents that help businesses gain valuable insights, improve decision-making, and enhance efficiency. RaccoonDoc (IDP Solution): Our in-house Intelligent Document Processing (IDP) platform, RaccoonDoc, is a cornerstone of our innovation. Powered by advanced AI models, it automates document classification, data extraction, and validation—reducing manual effort and boosting productivity. At Innora, we prioritize collaboration and work closely with each client to customize solutions that address their unique challenges. Our commitment to continuous improvement and staying ahead of industry trends drives us to deliver reliable, high-quality results. We look forward to partnering with organizations seeking to harness the full potential of RPA and AI, and we’re excited to showcase how our expertise can transform your business processes.

Virtido - Empowering your ideas. We are Virtido, an innovative, Swiss-based business process outsourcing and IT company. We realize your ideas and projects - from strategic concept to technical implementation. We deliver turnkey custom made software in close collaboration (agile development) with our clients – we provide the full project team from architecture over UI/UK, coding, DevOps, QA to project management, Our own nearshoring-platform allows you a cost-effective execution.

We connect tech-oriented companies and startups with exceptional remote software engineers across the world, focusing on talent from Eastern Europe.

In Silico is a 3D modeling and visualization studio. We provide such services as: 3D modeling, product/interior/exterior visualization, interactive presentation, VR/AR. Our customers are: furniture manufacturers, real estate developers, architects, designers, jewelry & luxury manufacturers, boat builders etc.

Wiseboard helps businesses overcome growth challenges by connecting with advisors who guide across BizDev, Marketing, and Sales toward sustainable results, saving 2-3 years and avoiding costly mistakes.  Areas where Wiseboard can get businesses out • Delivery & Operations• Business Development / Client Partnership / Account Management• Marketing• Sales• Service Development / Productization• Industry-Specific Expertise (HealthTech / FinTech / IoT, etc. )• HR / Business Partnership / Recruiting• Venture Building / New Product Launch• Product Management• M&A Symptoms and Use Cases by Area I. Delivery & OperationsC-level executives find themselves constantly managing operations and troubleshooting issues; projects are falling through or failing; misalignment exists between presales and delivery; challenges arise with managed teams; utilization rates are low; frequent client complaints; a high percentage of administrative tasks; GPM < 60%, NPM < 20%.  II. Business DevelopmentStruggling to add new roles within existing projects, rates are not being reviewed, clients are not recommending your services, and some are opting out; there’s a lack of understanding about project dynamics and client plans; no upselling opportunities exist on accounts, and systematic processes are absent (QBRs, ADPs, KPIs).  III. MarketingThe inbound funnel is weak, primarily yielding small, short-term projects from startups rather than mid-sized enterprises; there’s uncertainty about niche positioning, competitive strategy, service promotion, and channel selection.  IV. SalesQuality leads from outbound efforts are lacking, resulting in numerous small projects, with difficulty winning larger deals.  V. Service Development / ProductizationDetermining how to shape and structure the service line to enhance the customer journey, including competencies, action items, deliverables, KPIs, and packaging.  VI. Industry-Specific Expertise (HealthTech / FinTech / IoT, etc. )Exploring the market landscape to identify growing subsegments and use cases worth pursuing and investing in. Stimulating clients to uncover upsell opportunities and growth, tailored to industry specifics.  VII. HR / Business Partnership / RecruitingTransforming the HR function into a strategic partner for line managers and a business partner for delivery, resource management, and staffing.  Assisting in filling business-critical and Go-to-Market positions (Delivery / Business Development / Account Management / Sales / Marketing).  VIII. Venture Building / New Product LaunchCreating a pipeline for launching new products, similar to Genesis or Netpeak, or successfully launching a single product after selecting a niche.  IX. Product Management for New ProductsFinding product-market fit, developing the MVP, executing go-to-market strategies, and scaling thereafter.  X. M&AOwners looking to sell their business or secure investments for new products.

Cloud and Agile Transformation Company. Symphony Solutions is a Dutch based cloud transformation company. Throughout the 10-year history, we have grown to nearly 600 people in 5 different locations. The company’s investment in Agile Transformation, supported by LACE and a growing core of SAFe 4. 6 certified experts, has led to consultancy for their biggest clients as well as those in communities they serve. Areas of Expertise: Cloud Solutions iGaming Dedicated teams/ ODC (Offshore Development Center) Agile Transformation Service Design Educational Services About Company: 5 locations: Netherlands, USA, Poland, Ukraine, Macedonia 4 delivery centers: Netherlands, Poland, Ukraine, Macedonia 35+ international clients In business since 2009 550 employees Symphony’s commitment has always been to invest time and attention into the people and trusting them to focus on the business. That is the chain. When that happens, the people own the projects, the clients own the results, and the partnership is strengthened and perpetuates.

💬 UniTalk — a customer communication platform in one windowAll-in-one: calls, SMS, messengers, email, CRM, and AI tools•    8+ years on the market•    100+ million phone calls per month•    40+ free integrations•    Clients in 135+ countries•    24/7 customer support

Blackthorn Vision is a software development company that specializes in creating custom solutions to meet any business needs. Founded by a team of experienced engineers, we’ve been providing our services since 2009. We are dedicated to helping companies bring their ideas to life and embrace innovations. Our team is focused on delivering quality products and supporting clients at every stage of their project’s lifecycle – from product discovery to implementation to post-launch optimization. Blackthorn Vision is there when you need us most. Reach out today and start making your vision a reality tomorrow!

Understand your customers like never before YouScan is an AI-powered social listening platform, designed to empower brands, agencies and startups in monitoring consumer opinions and mentions of their products or brand, thereby enabling the discovery of invaluable insights. The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and recently announced – Insights Copilot, an intelligent social media listening assistant powered by ChatGPT. By leveraging YouScan, marketers, researchers, CX experts, and PR professionals gain a comprehensive understanding of their customer base by delving into three pivotal aspects: 1. "What they say" With the aid of YouScan's robust text analysis capabilities, particularly the integration of ChatGPT Insights Copilot, effortlessly comprehending consumer opinions about brands, competitors, and events becomes a reality. 2. "What they do" YouScan's Visual Insights delve into the world of social media images, providing an in-depth analysis of real-life interactions between people and brands or products. This includes the identification of brand logos and the generation of automated reports infused with visual content analysis. 3. "Who they are" YouScan's Audience Insights feature proves indispensable in understanding the demographics, interests, and occupations of people engaged in discussions pertaining to brands and various topics across social media platforms. Additionally, YouScan offers seamless integration with numerous third-party CRM, HelpDesk, and messenger applications, like Slack and Microsoft Teams. Comprehensive customer support is provided through multiple channels, including phone, email, and extensive documentation.

Scaling up engineering capacity. WeOne is an IT company, and a hiring platform for businesses of any size. Our goal is to connect IT professionals with companies in need. To provide this mission we’ve built our solution based on AI, and given a convenient way to connect businesses with desired talents. More than this, all talents on the platform are not only preselected by AI, they put through the vetting process, that contains fact checking, English proficiency tests, and qualification interviews with a coding challenge. On top of that, our company has enough capacity to advise and help in the areas of our expertise.

Hesh is an operating system for the craft economy. We offer a comprehensive solution for small and medium-sized businesses (SMBs) in manufacturing. The platform combines the functionality of Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), and Material Requirements Planning (MRP), all working together with AI-powered agents.