Ukrainian Company ConnectiveOne Launches AI Recruiting Assistant

ConnectiveOne, known for developing an AI-powered communications platform that automates customer support (used by brands like Uklon, Megogo, and Foxtrot), recently launched an AI recruiting assistant for internal use. The assistant has already conducted over 20 screening interviews fully automatically — with human oversight. ConnectiveOne’s co-founder and CEO, Serhii Kravtsov, detailed the case.

The Idea Came Unexpectedly

The company had opened a job position — and received a high volume of applications. Most resumes looked promising, but in order to decide whom to invite for an in-person interview, it was necessary to ask each candidate a few basic pre-screening questions. The role came with non-standard requirements: a hybrid format with mandatory office days in Kyiv 2–3 times a week.

“This could’ve been handed over to a recruiter — nothing too complex. But it still takes time to follow scripts and handle the messaging. And we’re an AI company — we believe in automation and genuinely enjoy offloading routine tasks to AI,” Kravtsov explained.

The task for Ivanna, the assistant, was relatively simple:

• reach out to the candidate via messenger after receiving the resume
• confirm if they’re open to a conversation
• clarify the key job requirements
• pass the candidate along to the next stage

They chose Telegram as the communication channel because it allowed both incoming messages and proactive outreach.

“Is This a Scam?”

Initially, the team designed the assistant to resemble a real person. They used an AI-generated profile photo, added a short bio, and even included a birth date.

Photos and screenshots in this article: Serhii Kravtsov

“We wanted to avoid dehumanization — that moment when a person realizes they’re talking to a bot and starts trying to break it: ‘Hey, dumb bot, give me your questions,’” Kravtsov said.

However, in testing, they encountered the opposite problem. Some users asked if it was a scam because they sensed it wasn’t a real person.

To address this, the photo was replaced with the company logo, and the profile was clearly labeled as an “AI Assistant.”

To structure the screening logic, the team first manually conducted eight conversations from the assistant’s account. These dialogs helped define the core scenario structure: conversation flow, response logic, a knowledge base about the position, and operational instructions for the assistant.

Kravtsov emphasized that the assistant operates in co-pilot mode — a human constantly monitors each dialog and can step in at any moment, unnoticed by the candidate.

“It’s essentially like autopilot with a live recruiter at the controls, ready to take over. This lets us maintain quality and control without sacrificing automation,” he explained.

Over 20 Fully Automated Screenings So Far

According to Kravtsov, only two candidates asked if they were speaking to a real person.

“In both cases, we simply stepped in and explained: this is exactly the kind of system you’ll be working with if you join us,” he said.

All of this was implemented using ConnectiveOne’s own platform, powered by its Low-code builder and FastlinePro system — no extra code required.

“Not a single additional line of code,” Kravtsov noted.