Webitel

Webitel is a vendor of the omnichannel communication platform for contact center automation. Combining inbound and outbound calls, chats, emails, chatbots, voice services, statistics, analytics, numerous applications, and integrations with various systems and services, our software helps companies build and grow business communications. 

Our service ecosystem includes the platform itself, mobile applications for Android and iOS, and chatbot launches in various channels. Focused on the latest technologies, machine learning, AI dialers, omnichannel interaction, workflow designing, task scheduling, call recording, and work evaluation, our platform offers a comprehensive set of tools and applications for organizing and managing daily contact center work, increasing agent productivity, improving customer service, and implementing ambitious business goals.

With over 13 years of experience in automating contact centers and business communications, Webitel is proud to work with local and global financial, retail, large manufacturing, IT, and e-commerce brands. Our portfolio includes 350+ corporate projects in more than 30 countries globally. We offer an individual approach and deep analysis of business needs to provide a complex omnichannel solution for your company.