Sophisticated patient engagement platform

Client

Klara is one of the leading digital health companies in the U.S. It offers a modern, HIPAA-compliant patient engagement platform that allows healthcare organizations to centralize and manage their patient communication, provide ‘contactless’ medical care, collaborate and coordinate efforts as a team, and automate tedious front-end tasks.

Challenge

Our mission was to help Klara’s team engineer a comprehensive and intuitive tool for medical professionals that offers:

1. Streamlined line of conversation with patients, their teams, and external providers;
2. Centralization and simplification of patient communication;
3. Automation of a range of routine patient outreach processes;
4. Seamless integrations with EHR system practices are already used.

Solution

1. Advanced web and mobile apps that now are used by solo practices, leading pharma companies, enterprise-level hospitals, and large medical groups;
2. Unique functionality that covers crucial workflows before and after appointments;
3. The simplicity of design, usability, and high level of security this HIPAA-compliant platform offers has made it one of the leading solutions in digital health. Currently, hundreds of medical teams across the U.S. use it to communicate with tens of thousands of their patients and about 2.5m of messages are being sent through the platform every month. https://www.avenga.com/success/patient-engagement-platform/