About the Company
Wildix is a multinational developer of browser-based solutions for unified communications and VoIP products, offering tools like video conferencing, chat, and user presence to enhance productivity and seamless communication between employees and customers.
Challenge
Wildix needed to ensure precise geolocation capabilities for features like 911 calls in the US while integrating all teams into Google Workspace (GWS) for secure, flexible, and efficient collaboration. The company also required solutions to streamline access management and enhance authorization processes across its workforce.
Solutions
Wildix partnered with Cloudfresh to integrate Google Maps APIs (Geolocation, Maps, and Geocoding), enabling real-time location tracking, interactive maps, and accurate address-to-coordinate conversions for enhanced safety and usability. The team also adopted GWS tools, combining Business Starter and Standard licenses to optimize functionality and costs.
Key tools included:
- Geolocation API for real-time user location data, crucial for 911 calls.
- Google Drive for seamless file storage and sharing.
- Gmail and Calendar for centralized communication and coordination.
- Authorization tools for streamlined onboarding/offboarding and secure access.
- Google Groups for effective access management.
Results
- Enhanced Security: Real-time location tracking improved user safety and emergency response.
- Streamlined Workflows: Unified GWS tools boosted productivity and reduced operational complexity.
- Cost Optimization: API usage review cut Google Maps costs by 50%, maximizing efficiency.
- Improved Collaboration: 100% of employees utilized GWS tools for better daily communication.
Cloudfresh Role
Cloudfresh provided expert guidance in optimizing Google Maps API usage and transitioning Wildix to GWS. By recommending tailored license plans and conducting in-depth API usage analysis, Cloudfresh enabled Wildix to reduce costs, enhance team collaboration, and maximize the potential of their tools.
