Healthcare Customer Portal

Overview

The client needed to translate extensive scientific research into a user-friendly platform, allowing customers to understand and manage their immunity to upper respiratory tract infections, particularly against COVID-19, through non-invasive, FDA-approved tests and secure, HIPAA-compliant data management.

The primary challenges were to:

• Accurately convey complex scientific information in a streamlined and understandable way.
• Ensure customers can correctly interpret at-home immunity test results with clear presentation and contextual information
• Facilitate easy sharing of test results with healthcare providers and other stakeholders through secure and straightforward functionality
• Provide personalized insights based on individual test results to empower and engage customers in their wellness journey

Key Functionality

Test Lap and Results:

• Interactive Test Process
• Review and Edit Responses
• Results Interpretation

Order Processing and Management:

• Third-Party Purchases
• Intuitive Order Process
• Interactive Shopping Cart

Personal Health Data & Compliance:

• HIPAA & FDA Compliance
• FDA Approval

Value Delivered

• Interactive Test Process and Real-Time Adjustments
• Streamlined Access to Personalized Health Insights
• Multi-User Account Management
• Enhanced Data Security and Compliance

“SEVEN has delivered the functionality we required, successfully building our app to meet HIPAA-compliance requirements. The team is proactive, communicative, timely, and accessible. They’ve delivered on time and been on top of things at all times.”

Medical Research Platform

CIO

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