December 10, 2024 2 min read

Enterprise White Label Softphone App

Challenge

A client providing software solutions for the telecommunications industry and large network projects needed a new softphone solution to replace their nearing end-of-support software. The key challenges were:

  • Meeting Extreme Security Demands
  • Protecting Sensitive Information
  • Maintaining Ease of Use
  • Providing Communication Features

Interfaces of an Enterprise White Label Softphone App, developed by SEVEN

Key Functionality

SIP Communication Features

  • Secure high-quality audio and video calls using PjSIP.
  • Includes key call management functions: hold/resume, mute/unmute, blind transfer, and attended transfer.
  • Enables SIP telephony on mobile devices, ensuring seamless, secure communication while overcoming technical challenges.

Secure Communication

  • Uses PjSIP for secure signaling with high-grade encryption for calls and messages.
  • Safeguards media streams with custom encryption and SRTP, meeting strict security requirements for corporations and banks.
  • Supports various codecs for efficient, high-quality audio compression with secure SRTP transmission.

Messaging and Conferencing

  • Offers SIP instant messaging with typing indicators, delivery status, and offline support.
  • Provides encrypted audio and video conferencing with assured quality.
  • Features push-to-talk and multicast push-to-talk for instant communication.

Additional Features

  • User-friendly design for intuitive navigation, suitable for non-technical users.
  • Includes presets, application updater, and contact list integration.
  • Supports local contacts, presence indication, network change handling, crash reports, and foreground service.

Value Delivered

  • Top Of The Line Security
  • Mobile SIP Telephony Integration
  • Advanced Communication Features
  • Intuitive Interface Design

“SEVEN delivered good quality software on time, which satisfied our requirements. Their availability throughout impressed us. Project was finished in good quality and in time, and the only thing they can do in the future is to keep the current quality of work.”

Telecommunications Company

CTO

For a more in-depth look at this case study, please visit the SEVEN website.

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